The Consumer Research Centre, established in 1991, is a field service and data collection company. Our office and focus group facility is located in Vancouver, British Columbia and we directly manage projects throughout all of Canada.

Consumer Research's focus group facility is the city's largest, and is ideally situated close to hotels, restaurants, art galleries, retail facilities and transportation. The facility is the only one in Western Canada to offer live internet video streaming of focus groups.

IN RESPONSE TO RECENT INTERNATIONAL CALLS MADE IN OUR COMPANY NAME

CRC Research (formerly the Consumer Research Centre) has been informed by a number of individuals that they have been receiving calls from an agency that identifies themselves as the ‘Consumer Research Centre.’ These calls are coming from overseas and are primarily targeting individuals in the United Kingdom.

CRC Research is asking any person who has been a target of calls to understand that we are not responsible for the hang-ups and consistent harassment that many have experienced. We are a Canadian company and a Gold Seal Certified member of the Market Research and Intelligence Association.  This is a professional organization whose members are committed to the highest ethical standards and specifically to a Respondent Charter of Rights.

These calls are not coming from our company “Consumer Research Centre” which is based in Vancouver, BC Canada. We are a market research company who recruits solely in Canada and the United States. We do not make calls to the UK nor do we hire outside market research companies to represent us to do so.

We suspect that this other company is attempting to sell people something and only pretending to do a survey.  Bona fide market research companies recognize that it is a privilege to collect information from the public and we go to great lengths to ensure that our staff are fully trained and that they treat people with courtesy and respect at all times.

If you have further questions, please do not hesitate to contact us via email at info@consumerresearch.ca or by telephone at 1-866-455-9311.

We are members of MRA and MRIA.